Resolve iOS Update & Restore Errors in iTunes
Whenever there is a new iOS update released by Apple, hundreds of thousands of users are trying to update their iOS device right away to the latest iOS software system. At this moment of time, you might see some users reported that there is an error code or alert message appear when using iTunes to update. In fact, these iTunes error codes also occur inevitably when using iTunes to restore iPhone, iPad or iPod touch. Most of them happen because your computer has older version of software or cannot be connected to the server.
So what would you do if you encounter an error while attempting to upgrade or restore your iOS device system via iTunes? You can follow the following steps to fix the update and restore errors.
How to Resolve iOS Update and Restore Errors in iTunes
Step 1: Get the latest version of iTunes on PC
Make sure that you are running the latest version of iTunes on your computer. If not, download and install it now. To check for iTunes update:
Mac: Launch iTunes > Choose iTunes > Check for Update
Windows: Open iTunes > Choose Help > Check for Update
Step 2: Update your OS (Windows or Mac)
Install available updates from your Mac to make sure that your Mac’s OS is up to date. If you are using Windows, you can get PC software updates from the Microsoft website.
Step 3: Check the security software on your computer
Check the settings of your computer’s security software to ensure it’s not causing an issue. You may need to update, change, disable, or uninstall the software which prevents iTunes from connecting to Apple servers remotely.
Step 4: Unplug any other USB devices
You should keep only your device, keyboard and mouse plugged into your computer, and remove other USB.
Step 5: Restart your computer
Sometimes you can fix certain application errors on a device simply by restarting it. Now try to turn off both your computer and iOS device, and then turn them on again to retry iOS software update on your device.
If you tried these steps and the error happens again, you can get more help here to find out what the error code means and follow the steps to fix it. By the way, to avoid data loss, we recommend you make a backup before restoring or updating your device via iTunes. iPhone Data Recovery will do you a favor if you need help. It allows users to preview, restore and backup all data on iPhone, iPad or iPod touch conveniently and safely. You can download it and have a try!